IBM IT Support Professional Certificate
What Makes the IBM Technical Support Professional Certificate Stand Out?
What you'll learn
- Master the most up-to-date practical skills and tools used by IT support professionals and how to apply them in an everyday professional setting
- Learn hardware and software skills that help users select, install, and configure their devices, operations systems, and applications
- Develop a strong IT foundation in topics including cybersecurity, networking, cloud, databases, and be prepared for CompTIA certification exams
- Practice customer service and troubleshooting skills by using ticketing systems, hands-on labs, demos, and interactive exercises